Legal


Terms of service

The Complaintsy™ website and application (hereafter referred to as "Service") is provided by the Intellectual Property Group Limited, a private company incorporated in Hong Kong S.A.R.

Access to Service

By accessing the Service at https://www.complaintsy.com, you are agreeing to be bound by these terms of Service and all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained via the Service are protected by applicable copyright and trademark law. You are not permitted to take any of the following action:

  1. attempt to decompile or reverse engineer any software provided by the Service;
  2. remove any copyright or other proprietary notations from the materials; or
  3. "Mirror" the materials of the Service on any other server.

Your permission to use the Service will immediately be terminated should you violate any of these restrictions and may otherwise be terminated by The Intellectual Property Group Limited at any time.

Disclaimer
  1. Access to the Service is provided on an 'as is' basis. The Intellectual Property Group Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, The Intellectual Property Group Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Service or otherwise relating to such materials or on any sites linked to this site.
Limitations

In no event shall The Intellectual Property Group Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Service, even if The Intellectual Property Group Limited or a The Intellectual Property Group Limited authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of materials

The materials appearing on the Service could include technical, typographical, or photographic errors. The Intellectual Property Group Limited does not warrant that any of the materials on its website are accurate, complete or current. The Intellectual Property Group Limited may make changes to the materials contained on its Service at any time without notice. However The Intellectual Property Group Limited does not make any commitment to update the materials.

Links

The Intellectual Property Group Limited has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Intellectual Property Group Limited of the site. Use of any such linked website is at the user's own risk.

Modifications

The Intellectual Property Group Limited may revise these terms of Service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of Service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Hong Kong S.A.R. and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy policy

Your privacy is important to us. As the proprietor of the Complaintsy™ website and application (hereafter referred to as "Service",) it is The Intellectual Property Group Limited's policy to respect your privacy regarding any information we may collect from you.

We only ask for personal information when we truly need it to provide a Service to you. We collect it by fair and lawful means, with your knowledge and consent.

We only retain collected information for as long as necessary to provide you with your requested Service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired Services.

Your continued use of the Complaintsy™ Service will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 June 2018.